Who We are
About Conflux
Conflux is a UX agency operating in Milan and Rome. We follow all the phases involved in your project: analysis, design, development, and marketing, with a special focus on User Experience Design and Research. We help our clients in developing and perfecting effective and innovative platforms and services.
01 | Our Vision
We are driven by data, goals, and users. We believe in a human-oriented design leading to continuous improvement of user experience and the digital touchpoints we interact with.
We are result-oriented and rely on the constant evaluation of such results with a view to constant improvement.
We believe effective and clear communication makes UX research and UX design processes efficient.
Our customers believe that the user experience is one of the unavoidable factors in the success of digital solutions.
Among our customers there are entrepreneurs, managers, and innovators who search for opportunities to improve their business’ performance through e-commerce websites, and platforms for lead acquisition, radically innovative apps, and enterprise softwares.
We work on both B2C and B2B markets.
02 | Our Partners in USA
Thanks to our strategic partnerships, we can provide our clients with the best support along the entire research, design, and development chain.
Conflux in partnership with Entrando
To help data-driven design companies achieve success
Through this partnership, Entando will offer new UX design service packages enabling enterprises to build and maintain design systems that connect with their customers. These packages include design for new applications, redesign for existing applications, and UX standardization across an enterprise.
03 | Expertise & Certifications
We use a wide range of tools to select those that best suit the needs of the clients and their project. In some fields, we have specialised and certified know-how.
Optimizely
A/B Testing, Customisation, Optimisation, Conversion rate
Thanks to our double certification as User and Developer, and expertise in the field, our team can develop customisation and optimisation strategies for landing pages and conversion flows, or implement A/B testing, to find the best empirical solutions for user experience on your website, app or digital product.
Google Analytics
Digital Analytics, Funnel analysis
Among the indispensable solutions to measure web traffic and performance is an underestimated tool whose potential is often neglected: that’s Google Analytics. We help businesses to fine-tune it and track conversions and funnels correctly, develop a KPI strategy and understand how to use data to map user behaviour, interpret trends, and take data-driven decisions.
Hotjar
Visual Analytics, User session recording, Form analysis
We are founding members of Hotjar, the most comprehensive user behaviour remote analysis tool applied to websites or apps. Thanks to our long-rooted experience in scrollmap and heatmap analysis we can identify usage patterns and usability issues: indications for re-design derive from data about real user behaviour.
